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Administration and Compliance

  • Condominium Authority of Ontario Compliance. Preparation and Issuance of all prescribed forms as per CAO regulations including preparation and filling of annual returns. 

  • Condominium Corporation Record Keeping. Corporation and owner/unit file creation and maintenance.

  • Preparation and Assistance with Board of Directors and Owners' Meetings. We offer virtual meeting platform, chairperson and secretarial services.

  • Condominium Staff Payroll Administration.

  • PIPEDA ( Personal Information Protection and Electronic Documents Act) Compliance. 

  • AODA ( Accessibility for Ontarians with Disabilities Act ) Compliance.

  • Status Certificate. Creation and disclosure updates.

Organized Files

Financial and Accounting

  • Monthly Financial Statements. The Board of Directors will be provided every month with a set of financial reports.

  • Payment of all accounts. Drawing necessary cheques with correct accompanying documentation and submitting for Board approval and signature.

  • Collection of unpaid common expense assessments. Issuance of Notice to Lien to Owner.

  • Financial Audit. Provide financial records and assist the Auditor's Office with the preparation of the annual financial audit.  

  • Operating Budget. Two months prior to the beginning of the new fiscal year we will prepare and submit for approval a draft operating budget to include best estimates of all expenses of the operation of the Property for the coming year.

  • Reserve Fund Investment Plans. We will compile the cash flow and generate comprehensive investment plans.

Physical Building Management and Preventative Maintenance

  • Main Goal: To arrange for the effective and economical operation and maintenance of the Property.

  • Site-Manager/Board Inspections. On a monthly basis, the manager will inspect the common elements and provide a written report with recommendations to the Board of Directors.

  • Preventive Maintenance Programs. PM systems will be implemented for each piece of major equipment. The systems will include maintenance planners, monthly logs of preventative maintenance and repairs including associated costs.

  • Staff Supervision. Creation and implementation of job descriptions, employment contracts for the corporation employees. Staff training and discipline programs.  

  • Major Repair/Replacement Projects. Review of Reserve Funds recommended major repairs and replacements. Liaise with the engineers on periodic mandated Reserve Fund updates.

  • Project Management. We use specific project management techniques for all major projects.

Metal Pipes
Customer Service

Communications and Customer Care

  • We are available to our residents 24-7. Our trained live operators are on stand-by to connect you with the right person regardless of the time of your call.

  • We put your property management team in the palm of your hand, literally. We are using the latest, most advanced property management software to receive your maintenance request and communicate with you. Mobile apps are available on both Apple and Android products for download.

  • How can we do better? And we mean it. We are constantly conducting periodical satisfaction surveys in our communities. We use the results to improve the service we offer to you.

  • Welcome Packages and Newsletters. Sorry, we will not give you a chance to wonder. We will give you the proper welcome and introduce you to the community with everything you need to know. After you are settled in, we will keep you up to date. 

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